The Chargeus Guarantee

The Chargeus Guarantee

At Chargeus Park, our commitment to quality is unwavering. Our products boast the Restriction of the Use of Certain Hazardous Substances Certificate, the Federal Communications Commission Certificate, and the European Conformity Certificate. We believe in the excellence of our offerings and anticipate your utmost satisfaction. However, should any unforeseen circumstances arise, rest assured, we've got you covered with The Charge Station Guarantee.

What's Covered?

  • If, upon receiving your product, you find it damaged or unusable (excluding the box), we'll gladly offer a hassle-free return for a full refund or a swift replacement.

How Long is the Guarantee?

  • The Charge Station Guarantee spans a generous two years, providing you peace of mind and confidence in your purchase.

Unconditional Satisfaction:

  • If, within the guarantee period, you're dissatisfied with your purchase for any reason, a simple return with proof of purchase entitles you to a no-questions-asked refund.

The Chargeus Recharge:

  • Experience a Chargeus Recharge – our commitment to keeping your device in optimal condition. In case of damage or malfunction within the guarantee period, we'll repair or replace your product. This service is available once a year, with an option to renew for a nominal fee of $2 annually.

Upgrading Your Experience:

  • Exchange your defective product for a new one during the return process by notifying us via email. Avail yourself of a 15% discount on your new purchase, with the choice of paying upfront or adjusting the amount after we receive your return. This offer stands once within the guarantee period.

Beyond the First Upgrade:

  • Should you wish to undergo The Chargeus Recharge again within the year, a full payment of the product will be required. However, for ongoing protection, you can subscribe for just $2 annually, allowing you to access The Chargeus Recharge whenever needed during that timeframe.

At Chargeus Park, we prioritize your satisfaction, making The Charge Station Guarantee your steadfast assurance for an exceptional experience. Simply reach out to servicenandsupport@chargeuspark.com, and let us take care of the rest!